Privacy policy

Last updated: July 6, 2025

UBELUBE™ ULTRA BADASS ECO LUBRICANTS™ Ultra Performance Gun Oil & CLP Powered by BoroGraphene™ (“we”, “us”, or “our”) operates this website and store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described.


📌 PERSONAL INFORMATION WE COLLECT

“Personal information” refers to data that identifies, relates to, or can reasonably be associated with you. It does not include de-identified or aggregated information.

Depending on how you interact with our Services, we may collect or process the following:

  • Contact details: Name, billing and shipping addresses, email, phone number

  • Payment information: Card numbers, payment confirmation, transaction data

  • Account info: Username, password, preferences

  • Transaction data: Items viewed, carted, purchased, returned, or exchanged

  • Communications: Customer support messages or inquiries

  • Device/browser info: IP address, device ID, browser type

  • Usage data: Pages visited, time on site, interaction history


📥 SOURCES OF PERSONAL INFORMATION

We collect personal information:

  • Directly from you (e.g., when you place an order, create an account, or contact us)

  • Automatically via cookies or tracking technologies when using the Services

  • From service providers such as payment processors or fulfillment partners

  • From marketing or advertising platforms with your consent


🎯 HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

  • Provide, personalize, and improve our Services

  • Process payments, fulfill orders, handle returns, and communicate updates

  • Customize your shopping experience and show relevant product recommendations

  • Send promotional communications, with your consent (opt-out anytime)

  • Ensure account security, prevent fraud, and detect suspicious activity

  • Comply with applicable legal obligations and enforce our terms


🚫 WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION

We do not sell or share your personal information as defined under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA). We do not knowingly collect personal data from individuals under the age of 16.


🤝 DISCLOSURE OF PERSONAL INFORMATION

We may disclose your information in limited circumstances, including:

  • To Shopify, who hosts our store and processes customer data (see below)

  • To service providers, such as payment processors, email providers, or shipping carriers

  • To comply with legal obligations, government requests, subpoenas, or to protect our rights

  • In business transactions, such as mergers or reorganizations, in accordance with applicable law

  • With your consent, such as for social media integration or reviews


🔐 SECURITY AND DATA RETENTION

We implement reasonable security measures, but no method of transmission is 100% secure. Please avoid sending sensitive data via unencrypted channels.

We retain your personal information only as long as needed to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.


🧑⚖️ YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights:

  • Right to access personal data we hold about you

  • Right to correct inaccurate personal information

  • Right to delete your data, with some exceptions

  • Right to portability of your data

  • Right to opt-out of marketing communications

  • Right to non-discrimination when exercising these rights

You can exercise these rights by contacting us using the information below. We may request verification of your identity before processing your request.


🛑 CHILDREN’S PRIVACY

Our Services are not intended for children under the age of majority. We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us for deletion.


🌎 INTERNATIONAL DATA TRANSFERS

We may transfer your personal information to countries outside your jurisdiction (e.g., to Shopify in Canada or the U.S.). When doing so, we follow legal mechanisms like Standard Contractual Clauses to ensure adequate data protection.


🛍️ SHOPIFY RELATIONSHIP

Our store is hosted by Shopify. Information you provide during your visit may be shared with Shopify and processed in accordance with their privacy policy.

You can learn more here:
Shopify Consumer Privacy Policy
Shopify Privacy Portal


🔗 THIRD-PARTY LINKS

Our site may include links to third-party websites or platforms. We are not responsible for their content, privacy practices, or security. Please review their policies before submitting personal data.


🔄 CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our practices or legal requirements. The latest version will always be available on this page with the effective date noted above.


📬 CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or your data rights, please contact us:

Ultra Badass Eco Lubricants LLC
📧 info@ubelube.com
📫 P.O. Box 7851, Delray Beach, FL 33482
📞 866-UBE-LUBE